Feedback Survey We value your input and would like to hear your thoughts about The Terrace. Your feedback will help us enhance your dining experience. Please take a few minutes to complete this survey & sign up to our monthly newsletter. 1. What menu have you dined from? * Pick multiple, if they apply Breakfast Lunch Dinner 2. How would you rate the quality of the food? * Excellent Good Average Poor Very Poor 3. How would you rate the food presentation? * Excellent Good Average Poor Very Poor 4. How would you rate the food variety? * Excellent Good Average Poor Very Poor 5. Was your food served at an appropriate temperature? * Yes No 6. How accommodating is our menu for special dietary requirements? * e.g., vegan, vegetarian, gluten-free, dairy-free Very accommodating Somewhat accommodating Not accommodating 7. How would you describe the friendliness of our staff? * Extremely friendly Friendly Neutral Unfriendly Extremely unfriendly 8. How prompt was the service? * Very prompt Prompt Neutral Slow Very Slow 9. Were our team knowledgeable about the menu? * Very knowledgeable Somewhat knowledgeable Neutral Not very knowledgeable Clueless 10. How was your experience with the reservation process? (if applicable) * Excellent Good Average Poor Very Poor 11. Did our team check on your table adequately during your meal? * Yes, frequently Yes, but not enough No 12. How well did the staff manage peak times or crowded situations? * Very well Adequately Poorly 13. How would you rate the cleanliness of our restaurant? * Including the dining area, restrooms and entrance Excellent Good Average Poor Very poor 14. Would you appreciate more interaction with our staff, such as explaining dishes or offering recommendations? * Yes, definately Maybe, depends on the situation No, I prefer minimal interaction 15. Overall, how satisfied are you with the service you received? * Very Satisfied Satisfied Neutral Unsatisfied Very unsatisfied 16. How much would you rate us on value for money? * Excellent Value Good Value Average Value Poor Value Very Poor Value 17. How often do you visit our restaurant? * More than once a week Weekly Monthly Less than monthly 18. How likely are you to visit our restaurant again in the next month? * Very likely Likely Neutral Unlikely Very unlikely 19. How likely are you to recommend our restaurant? * Extremely likely Likely Neutral Unlikely Extremely unlikely 20. How did you hear about us? * Social Media University Email Radio Advertising Word of Mouth Other (please specify) If you answered Other, where did you hear about us? 21. Which improvements would you like to see? * None Food Service Pricing Ambiance Other 22. Do you have any specific suggestions or comments to help us improve our food & service? Submit Email Provide your email address and submit form to enter our breakfast, lunch and dinner voucher giveaway. Not Required Thank you for taking the time to complete our survey and for your custom. We look forward to seeing you again and good luck in our voucher draw!
